Terms of Service
Effective Date: August 27, 2026
Welcome to Solvex. By accessing our website, using our AI assistants, or purchasing our services, you agree to these Terms of Service.
1. About Solvex
Solvex provides digital solutions including:
- AI assistants
- Business chatbots
- Website development
- Landing pages
- Automation systems
- Digital consulting services
- Custom software solutions
2. Using Our Services
You agree to:
- Provide accurate information
- Use our services legally
- Not attempt to damage or misuse our systems
- Not use our solutions for illegal activities
3. AI Assistant Services
Solvex AI assistants are designed to help businesses automate communication and improve customer experience. Users understand that:
- AI responses may not always be perfect.
- Businesses remain responsible for final decisions made from AI-generated information.
- AI should not replace professional advice where required.
4. Payments and Services
For paid services:
- Pricing will be agreed before work begins.
- Payments must follow the agreed schedule.
- Additional features or changes may require additional charges.
5. Website and Digital Projects
For website projects:
- Clients must provide required content, images, logos, and information.
- Delays caused by missing client materials may affect delivery timelines.
- Final approval belongs to the client after completion.
6. Intellectual Property
Solvex retains ownership of our software systems, AI frameworks, internal tools, and development methods. Clients own their approved business content and materials provided to Solvex.
7. Third-Party Services
Solvex may use third-party platforms such as hosting providers, AI providers, analytics tools, and payment processors. Their own terms and policies may apply.
8. Service Availability
We work to keep our services available, but we do not guarantee uninterrupted operation due to maintenance, third-party failures, internet issues, or technical problems.
9. Limitation of Liability
Solvex is not responsible for loss caused by misuse of our services, business decisions made using AI responses, or third-party platform failures.
10. Termination
Solvex may suspend or terminate access if users violate these terms, abuse our systems, or engage in illegal activities.
11. Contact Information
For questions about these Terms:
Solvex
Website: solvex.com.ng
Email: solvex223@gmail.com
By using Solvex services, you acknowledge that you have read and agreed to these Terms of Service and our Privacy Policy.