Privacy Policy
Effective Date: August 27, 2026
Welcome to Solvex. Your privacy is important to us. This Privacy Policy explains how Solvex ("we," "us," or "our") collects, uses, stores, and protects your information when you use our websites, AI assistants, digital services, automation solutions, and related products.
1. Information We Collect
We may collect:
Personal Information
- Name
- Email address
- Phone number
- Business information
- Account details
- Messages and conversations with our AI assistants
- Information you provide when contacting us
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics data
Business Information
When you use our business solutions, we may collect information needed to provide services such as:
- Customer inquiries
- Product/service details
- Business preferences
- Workflow requirements
2. How We Use Your Information
Solvex may use your information to:
- Provide and improve our AI assistant services
- Build and maintain websites and digital solutions
- Respond to customer support requests
- Customize automation systems
- Improve user experience
- Communicate updates, offers, and service information
- Protect against fraud and misuse
3. AI Assistant Data
When you interact with a Solvex AI assistant:
- Conversations may be processed to provide responses.
- Information shared through the assistant may be used to complete requested tasks.
- Customers should avoid sharing highly sensitive information unless necessary.
- We aim to protect business and customer information, but no online system can guarantee 100% security.
4. Information Sharing
Solvex does not sell your personal information. We may share information only with:
- Service providers helping us operate our systems
- Technology partners required to deliver services
- Legal authorities when required by law
5. Data Security
We use reasonable security measures to protect your information, including:
- Secure hosting providers
- Access controls
- Monitoring and system protection practices
However, users understand that internet transmission is never completely risk-free.
6. Cookies
Our websites may use cookies and similar technologies to improve website performance, understand visitor behaviour, and improve our services. You can control cookies through your browser settings. See our Cookie Policy for details.
7. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Ask questions about how your data is used
Contact us at: solvex223@gmail.com
8. Changes to This Policy
Solvex may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.