Refund Policy

At Solvex, we are committed to delivering high-quality digital solutions, including AI assistants, websites, landing pages, automation systems, and custom technology services. This Refund Policy explains when refunds may be considered.

1. Digital Services

Because Solvex provides custom digital services, refunds are handled differently from physical products. Services may include:

• Website development
• AI chatbot development
• Business automation systems
• Landing pages
• Custom software solutions
• Digital consulting

Once work has started, refunds may not be available for completed portions of the project.

2. Before Work Begins

If a payment has been made but development has not started, a refund request may be considered. Approved refunds may be subject to deductions for processing fees, planning costs, and resources already committed.

3. After Project Delivery

Refunds are generally not provided after the client approves the project, the service has been delivered, the website/system has been launched, or the client begins using the solution.

4. Project Delays

Delays caused by missing client information, delayed approvals, or failure to provide required materials do not qualify for refunds.

5. Requesting a Refund

To request a refund, contact: solvex223@gmail.com

Include:

• Your name
• Service purchased
• Payment details
• Reason for the request

Each request will be reviewed individually.